Lisa and her team are knowledgeable and friendly. They make the lending process an easy process with no stress. Rachel was wonderful! She was quick to respond with any questions I had.
Reviews
I have done many mortgage loans over the years and Lisa Fleck is by far the most professional and organized Loan Officer I have ever dealt with. From the application to the closing Lisa and her amazing team were keeping me updated and communicated with me every step of the way. The typical daunting process was made so simple and pleasant...I would not refer my friends and family anywhere else for their mortage loan needs. Thank you very much TeamFleck!
Everything was explained to us and went smooth.
Just an overall simple process. Very friendly and easy to talk to when I had questions
Rachel was so knowledgeable and responded to emails and phone calls very promptly. She was s pleasure to work with.
Worked well with realtor, title, & myself.
It was quick and and for the most part quite easy. The staff was very friendly, and professional. We don't have much help when it comes to having a sitter for our kids and Team Fleck made bringing our two boys, two and four, to the long appointments much more pleasant by providing the kids with toys and being okay with them driving toy cars on the staff members desk.
I think less team members would be helpful or better communication amongst the team.
We are first time home buyers but with the help of the Fleck Team they made the whole process fun, honest and fair. Lisa genuinely wants to help buyers achieve their dream of purchasing a home. We are so glad we did and now my family are living the American Dream.
Great communication and highly responsive to questions by every staff member I worked with. Those are an absolute must, particularly seeing how this was my first time buying a home. Great job!
The Fleck Team went WAY above and beyond to get through some challenges and obstacles that we faced. Persevered and simply saved this deal for my Buyer! I am totally impressed with Lisa and her team!
Not a single bad thing to say about The Fleck Team! They are with you every step of the way, from initial application to after the loan closes. Kris, Ashlee, Stefany, Rachel and of course Lisa kept us in the loop through every milestone. Update calls every Tuesday even if there was no new information to report (we bought brand new so it was a long process with many weeks of nothing). It is so great to see a mortgage team that cares so much about customer service and making their clients happy!
They saved my transaction, pure and simple.
Have used them twice and have been very satisfied both times.
They were on top of everything and had great communication.
All of my emailed questions were answered with 10 minutes during business hours! Everyone was so friendly and just great to interact with.
Our experiences with Summit funding have been great beyond words. The determination of the Fleck team to do whatever was required to take care of us, was the only thing that made our purchase possible. So many people in real estate told us the VA cold not or would not fund properties like we wanted to buy. But Summit actually called the VA, established good communications, and did the work to get the VA approval. No other company could have gotten this done.
1. Efficiency 2. Coordination of efforts 3, kindness
-Communication -Transparency -Easing the stress of my clients -Following-up -Professional -Making sure my clients were in the correct loan product for them
Great service that makes you feel comfortable at a very stressful time.
I was always told that there is no "I" in the word "team". Lisa and her team are the perfect demonstration of that saying!! I have never had such great service!!! They defiantly set the bar high for any other team in their industry!!! Thank you for all of your hard work and time!!
As first time home buyers, my partner and I were fortunate enough to work with Lisa and her team. Lisa educated us on the process every step of the way. She and her team were always there for our questions, and she made us feel comfortable from day one.
Quick! Constant communication! Even when we weren't asking questions we were getting weekly updates. Everyone was kind, considerate and made this entire process way too easy. Plus I love the welcome/congratulation gifts! Seriously....this team was amazing and I will not hesitate at all to refer them on to anyone and everyone looking to finance a house. Thank you Team Fleck and Summit!!!
You accommodated for us purchasing a home from out of town. Thank you for your personalized service.